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Frequently asked questions about using cinnea cinnamon insoles


Can I cut the cinnamon insoles to fit inside my shoes?
No, because of the herbal powder inside they should not be cut.

How can I determine the correct measures for the correct size?
For a simple determination of the correct size please click here or on the link "Size Chart" on the footer..

How long can I use the cinnamon insoles / how long does the effect last?
The cinnamon insoles can be worn for up to 6 months. However, we recommend changing the insoles every 3 months for an optimal effect.

What can I do if the cinnamon insoles are moist?
Just remove the cinnamon insoles from your shoes and place them in a dry, warm place for drying.

Can my skin irritated when wearing cinnamon insoles?
Cinnea® Cinnamon Insoles are tested for allergic substances. However, if you have allergy to cinnamon or ginger, please do not use the insoles because you might have allergic reaction when wearing them.

My feet / socks are slightly yellowish after a few days wearing cinnamon insoles. Why?
We use a high-quality cinnamon varieties with a high extract content for a long-lasting effect. This cinnamon extract can make sensitive skin yellowish, but this discoloration is harmless for skin and health. Also discolored socks are cleaned again after washing. The discolouration diminishes over time.

Will my feet and socks smell strongly of cinnamon?
In the first few days you notice the pleasant smell of cinnamon. The intensity will be decreased quickly so that the cinnamon smell does not stay at your feet or clothes except a slight fresh scent.

I have ordered a wrong size, can I exchange them?
Because of the hygienic we only exchange the insoles if they are in unopened packagings.

How long can I store the cinnamon insoles?
The cinnamon insoles are packaged in airtight PE bags. In their unopened package they can be stored for up to 2 years without losing their effect.

Are the cinnamon insoles suitable for all shoes types?
Basically yes. However, depending on the shoes shape and shank, the insoles could fit better or not so good. Therefore, the size of the insole could be a little smaller or larger than your shoes size. In this case you could use a small strip of double adhesive tape to prevent slipping of the insoles in your shoes.

Can the insoles be worn in sandals?
Yes if you choose one to two size smaller than usual, so that the insoles will be located "invisible" under your feet. To prevent slipping you could fix the insoles with your sandals by using a small strip of double adhesive tape along the bottom side of the insoles.

Which kind of cinnamon is used in the cinnea insoles and slippers?
One of the 50 fundamental herbs in traditional Chinese medicine is Cassia cinnamon, which is also used here at Cinnea. Unlike Ceylon cinnamon, which is mainly found in foodstuffs, Cassia Zimt is best suited for external use thanks to its special property: "Cinnamomum cassia is a medicinal plant that contains a range of bioactive substances, including cinnamic aldehyde. Studies of cinnamic aldehyde treatment in mid-aged rats have resulted in alleviation of chronic unexpected stress-induced depressive-like behaviors. Cinnamic aldehyde is an enzyme inhibitor drug, immunologic drug, and an anti-inflammatory drug. It is administered orally to treat behavioral and mental disorders, targeting the hippocampus and the frontal cortex. Current findings might be beneficial in treating subjects in depression.…“("Cinnamomum cassia", https://en.wikipedia.org/wiki/Cinnamomum_cassia, 08.12.2016).

For whom are the cinnamon insoles not suitable?
Basically the cinnamon insoles are suitable for all. Only people with allergy to cinnamon or ginger should not use these insoles. For pregnancy: as a precaution, cinnamon insoles should not be used because of the metabolism-stimulating properties of cinnamon.

What is TPR-Sole?
TPR = Thermo Plasticized Rubber. Thermoplastic rubber belongs to a group of copolymers called thermoplastic elastomers, or TPE. Kraton is a TPR that is commonly found in the construction of shoes. Kraton is also used as an ingredient in adhesives. Advantages of thermoplastic rubbers include their ability to be recycled because of their ease of being molded and extruded.

What is EVA-Sole?
EVA = Ethylene Vinyl Acetate and is a polymer widely used in a number of applications. In the case of footwear, EVA is the expanded rubber of foam version forms of the polymer. EVA is considered eco-friendly because of its chlorinefree production. EVA has a high heat resistance and also a good aging resistance. EVA soles ensure optimum wearing comfort, long-lasting hold and support the natural anatomy of the foot.


Should you have any more questions? Please let us know, contact us by e-mail: info[a]cinnea.